Privacy policy

At MeetNow, we are committed to protecting your privacy and providing you with a safe, enjoyable, and personalized experience when using our social video chat app (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use the App. By using the App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information about you when you use the App:

● Personal Information: When you create an account with us, we may collect certain personal information, such as your name, email address, phone number, date of birth, and profile picture. You may also choose to provide additional information, such as your gender, interests, and location. We may also collect personal information about you from other sources, such as social media platforms, if you link your accounts.

● Usage Information: We may collect information about how you use the App, including details about your interactions with other users, the content you view, and how often you use the App. This may include information about the chats you participate in, the messages you send and receive, and the photos and videos you share. We may also collect information about the features you use, the settings you prefer, and the pages you visit.

● Device Information: We may collect information about the device you use to access the App, including its model, operating system, language settings, unique device identifiers, and IP address. We may also collect information about your device's location if you enable this feature.

● Analytics Information: We may use third-party analytics tools, such as Google Analytics, to collect information about the usage of the App. These tools may collect information such as how often users visit the App, what features they use, and what pages they visit.

2. How We Use Your Information

We may use the information we collect about you for various purposes, including:

● To provide and improve the App, and to personalize your experience. For example, we may use your information to suggest new friends or chat groups based on your interests and activity on the App. We may also use your information to customize the content and ads you see on the App.

● To communicate with you about the App, such as to update you on new features or to respond to your support requests. We may also send you promotional messages or newsletters if you have opted-in to receive them.

● To enforce our policies and terms of use, and to protect the safety and security of our users and the App. For example, we may use your information to detect and prevent fraud, spam, or abusive behavior on the App. We may also use your information to investigate and resolve disputes or complaints.

● To conduct research and analysis, and to develop and improve our products and services. We may aggregate and anonymize your information for these purposes so that it cannot be used to identify you.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

● With your consent: We may share your information with third parties if you give us your consent to do so.

● Service Providers: We may share your information with third-party service providers who help us operate the App, such as hosting providers, analytics providers, and customer support providers. These service providers may have access to your information only to perform tasks on our behalf, and are obligated not to disclose or use it for any other purpose.

● Legal and Safety Purposes: We may share your information if we believe it is necessary to comply with applicable laws or regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights, property, or safety, or that of our users or others.

● Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring entity.

4. Security of Your Information

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures, such as encryption, firewalls, and access controls, to protect your information. However, no security system is perfect and we cannot guarantee the security of your information. Please keep in mind that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Choices and Rights

You can control and manage the information we collect about you in several ways:

● Account Settings: You can edit and update your personal information and privacy settings in the App's account settings menu.

● Marketing Communications: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.

● Data Access and Deletion: You can contact us at happynetech@gmail.com to request access to or deletion of the personal information we have collected about you. We will respond to your request within a reasonable timeframe, subject to any applicable legal requirements.

6. Children's Privacy

Our App is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take reasonable steps to delete it as soon as possible.

7. International Data Transfers

Our App is hosted and operated in the United States. Your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers have operations. By using the App, you consent to the transfer of your information to these countries, which may have different data protection laws than those in your country.

8. Data Retention

<>Personal information can only be kept temporarily for continued service and legitimate purposes, and we retain the information complying with applicable laws. The content stays as long as the account still exists. After your account is terminated, we will delete your personal information, as laid out below:

We adhere to a strict data retention policy that involves deleting most of your data and retaining only limited information for specific purposes, as explained below:

（1）We retain a limited amount of data to fulfill our legal data retention obligations. Additionally, we store records of members' consent to demonstrate compliance with applicable laws.

（2）We maintain limited information on the basis of our legitimate interests. For instance, we keep customer care records and supporting data to help us make informed decisions about customer care, enforce our rights, and defend ourselves in case of claims. We also retain information on past accounts and subscriptions for the establishment, exercise, or defense of legal claims. Furthermore, we keep data necessary to prevent banned members from opening a new account for as long as required to ensure the safety and well-being of our members.

（3）Lastly, we maintain information based on our legitimate interests when there is an ongoing or potential issue, claim, or dispute that requires us to keep data. This includes instances where we receive a valid legal subpoena or request for data preservation, in which case we would need to retain data to comply with our legal obligations. We also keep data that may be necessary for legal proceedings.

Please note that even though our systems are designed to carry out data deletion processes according to the above guidelines, we regret that we can't promise all data will be deleted within a specific timeframe due to technical constraints.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by posting a notice on the App or by sending you an email. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

10. Cookies and Similar Technologies

We may use cookies, web beacons, and other similar technologies to collect information about your use of the App. A cookie is a small text file that is stored on your device when you visit a website or use an app. We use cookies to personalize your experience, improve the App's performance, and analyze how users interact with the App.

We may also use third-party advertising partners, such as Google AdSense, to display ads on the App. These partners may use cookies and other tracking technologies to collect information about your activity on the App and other websites and apps, in order to display targeted ads to you.

You can control the use of cookies and similar technologies through your browser settings. However, disabling cookies may limit your ability to use certain features of the App.

11. Third-Party Links and Services

The App may contain links to third-party websites or services, such as social media platforms or payment processors. These third-party websites and services are not under our control, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of these third-party websites and services before using them.

12. California Residents' Rights

If you are a California resident, you have the right to request certain information about our collection and use of your personal information over the past 12 months, as well as the right to request that your personal information be deleted. To exercise these rights, please contact us at happynetech@gmail.com.

13. European Union Users' Rights

If you are a user in the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict or object to the processing of your personal data. To exercise these rights, please contact us at happynetech@gmail.com.

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction where our company is located, without giving effect to any principles of conflicts of law.

15. Entire Agreement

This Privacy Policy constitutes the entire agreement and understanding between you and us relating to the subject matter hereof and supersedes all prior or contemporaneous agreements or understandings, whether oral or written. Any waiver of any provision of this Privacy Policy will be effective only if in writing and signed by us.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at happynetech@gmail.com. We will do our best to address your concerns and resolve any issues promptly.

Effective Date: [26th September,2023]